Auspicium Privacy Policy

We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

Cookies

A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. On our website, we use cookies to track users’ progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site.

Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose not to accept the cookie, this will not affect your access to the majority of information available on our website. However, you will not be able to make full use of our online services.
The Internet Advertising Bureau (IAB) (this link will open a new window) provides in depth information about cookies.

Monitoring of e-mail

We may monitor e-mail communications with Auspicium (this includes any Auspicium member of staff). Any such monitoring will take place in accordance with the law.

Web Statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

Disclosure

Except as otherwise stated, we may use information you provide via this site to improve the content, to customise the site to your preferences, to communicate information to you (if you have requested it), for internal marketing and research purposes, and for the purposes specified in this Privacy Policy.

We do not disclose any information you provide via the site to any third except where:

1. Such disclosures are necessary to fulfil our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.

2. Required by applicable laws, courts orders, or government regulations (for example to prevent or detect crime).

3. You give us permission to do so by opting in to such disclosure

Access to and correction of personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.

You have a right to ask to see details of any personal information that we hold about you. If you wish to do so please contact us in writing at Auspicium Limited, 1st Floor, Watton House, Watton Business Park, Watton Road, Ware, Hertfordshire. SG12 0AE

Security

We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with legislation such as the Data Protection Act 1998.

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.

Links to other websites

We may include links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy on the website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

Auspicium Services for customers with visual and hearing impairments and or mobility challenges

Services for customers with visual impairments:

  • large print manuals,
  • Braille manuals could  be organized with plenty of notice,
  • a correspondence service that allows us to send letters large print,
  • a range of audio material and large print manuals are also available with a months notice

Services for customers with hearing impairments:

  • hearing induction loop systems are provided in some of our training venues, to help customers with hearing impairments. Please check with our office for further information

Access to offices and training venue:-

  • Our training venues all have access lifts and ramps and disabled parking
  • Our Head Office has a service lift and easy access parking
  • All staff are available to assist with a clients needing help to access our training venue and office